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  1. GARDENA United Kingdom
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  3. Frequently asked questions

Frequently asked questions

  • SILENO free charging station flashes blue
  • SILENO free/pro/max charging station flashes red
  • SILENO free reports: "Map invalid"
  • The anti-collision radar sensor does not detect obstacles.
  • Message "Zones must have a minimum size of 1m² on the map" even though these requirements are met. SILENO free.
  • Anti-collision radar sensor cannot be activated.
  • The SILENO free takes over 10 minutes to leave the charging station, but does not save the docking point after the waiting time.
  • The "FOTA" software update takes a long time / is not carried out successfully.
  • SILENO free cannot be connected to Bluetooth.
  • How can I remove the housing on the SILENO pro, max & free models to clean the robotic lawnmower greenish?
  • Where can I find the nameplate of my SILENO pro, max or free?
  • What do I have to consider when installing the SILENO free near buildings and trees?
  • What do I have to consider when installing / positioning the charging station of the smart SILENO free?
  • How does the SILENO free work and how do I create a virtual boundary?
  • What do I have to consider with the SILENO pro, max and free models if I have slopes in the lawn?
  • Can the virtual boundary of the SILENO free models be enlarged or adjusted afterwards without having to recreate them using the "remote control" ?
  • What do I do with the low voltage cable if it is too long?
  • Why can't I switch on my SILENO Pro, max or free when I start it for the first time?
  • How does the SILENO free behave if the GPS signals are not sufficiently available or are lost?
  • Can the battery of the SILENO pro, max & free models be replaced?
  • Are wheel brushes available for the SILENO pro, max & free models?
  • What objects does the Anti-Collision Radar Sensor detect?
  • Are the already installed cables of my GARDENA robotic lawnmower compatible with the smart SILENO pro & max?
  • Is it possible to convert the SILENO pro & max models to wireless operation?
  • Is it possible to use an additional reference antenna for the SILENO free in complex gardens?
  • What signals does the SILENO free work with?
  • Do I need Wi-Fi in my garden to be able to operate the SILENO pro, max and free models?
  • Is it possible to operate the SILENO free models with a boundary wire and a guide cable?
  • How does the SILENO free find its way back into the charging station ?
  • Can manual starting points be created for the SILENO pro & max models even if no guide cable is installed?
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