Please check whether the charging station is supplied with power. The power supply unit may not be plugged into the socket or it may not be supplied with power (fuse).
Please clean the charging contacts of the robotic lawnmower and the charging station with fine sandpaper or steel wool (in any case). Then moisten the charging contacts with a contact spray or commercially available machine or lubricating oil/grease (e.g. battery grease). The aim of this measure is to protect the charging contacts even better against environmental influences (corrosion).
If possible, please use a multimeter to check the output voltage (DC voltage) on the following components:
> the output voltage at the transformer,
> the voltage at the end of the low-voltage cable
> the voltage at the charging contacts of the charging station
Please refer to the type plate of your transformer under Output voltage to find out which voltage must be present.
If the specified output voltage is not supplied at the respective measuring points, please replace the defective component.
If you are unable to check the voltages, please connect the transformer directly to the charging station without the low-voltage cable and check whether the robotic lawnmower recharges.
If the robotic lawnmower charges again, replace the low voltage cable.
If the source of the fault has not yet been determined with the points listed so far, all individual components must be checked. We therefore recommend that you send us the robotic lawnmower together with the charging station, transformer and low-voltage cable for inspection. Please contact GARDENA Service for this.
Please clean the charging contacts of the robotic lawnmower and the charging station with fine sandpaper or steel wool (in any case). Then moisten the charging contacts with a contact spray or commercially available machine or lubricating oil/grease (e.g. battery grease). The aim of this measure is to protect the charging contacts even better against environmental influences (corrosion).
If possible, please use a multimeter to check the output voltage (DC voltage) on the following components:
> the output voltage at the transformer,
> the voltage at the end of the low-voltage cable
> the voltage at the charging contacts of the charging station
Please refer to the type plate of your transformer under Output voltage to find out which voltage must be present.
If the specified output voltage is not supplied at the respective measuring points, please replace the defective component.
If you are unable to check the voltages, please connect the transformer directly to the charging station without the low-voltage cable and check whether the robotic lawnmower recharges.
If the robotic lawnmower charges again, replace the low voltage cable.
If the source of the fault has not yet been determined with the points listed so far, all individual components must be checked. We therefore recommend that you send us the robotic lawnmower together with the charging station, transformer and low-voltage cable for inspection. Please contact GARDENA Service for this.